Privacy Policy

Effective Date: 8^th July 2025

Welcome to KeyConnect CRM ("we", "our", "us"). This Privacy Policy outlines how we collect, use, store, and protect your personal and business information when you visit or use our website or platform located at www.keyconnect.in ("Website").

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

• Contact details (name, email, phone number, business name)
• Account login credentials
• Billing and payment information
• Content submitted through forms or support requests

Automatically Collected Data

• IP address and browser type
• Device identifiers
• Date/time of visit
• Pages visited and time spent
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

• Provide access to the KeyConnect CRM platform
• Manage your account and billing
• Improve platform functionality and user experience
• Communicate updates, announcements, or service alerts
• Respond to inquiries and provide technical support
• Ensure platform security and detect fraudulent activities
• Comply with legal obligations

3. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may share data only with:

• Our internal team, subsidiaries, or authorized service partners
• Trusted third-party service providers (e.g., hosting, payment processors, communication APIs) under strict confidentiality
• Authorities, when required by applicable law, regulation, legal process, or governmental request

4. Data Security

We employ industry-standard security practices, including:

• Encryption of data at rest and in transit
• Access control mechanisms
• Firewalls and threat detection
• Regular data backups

5. Data Retention

We retain your data:

• As long as your account is active
• For a reasonable period thereafter for legal, operational, or dispute resolution purposes

You may request data deletion by writing to: support@keyconnect.in

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain session states
• Remember your preferences
• Analyse website usage to improve performance

You can control or disable cookies via your browser settings, though some features may become unavailable.

7. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies separately.

8. Your Rights

Depending on your location, you may have rights to:

• Request to delete your personal data
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise these rights, please contact us at: support@keyconnect.in

9. Children's Privacy

Our services are intended for business use and not directed toward children under the age of 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Website constitutes your agreement to the updated terms.

11. Contact Us

Privacy Officer
KeyConnect CRM
Email: support@keyconnect.in
Website: www.keyconnect.in